Technical problems
My internet is rubbish at the moment. I reached my useage limit so my provider reduced my download speeds. They have never returned to their original speeds ever since, even though I did pay more money. I am not happy! So I decided to bite the bullet and swap providers (not just because of this – I have been thinking about it for a while). To do this I need to swap my telephone line back to BT. Had a lovely chat to a very happy, friendly person at BT who was very pleased to “welcome me back to BT”. Ever since my experine with them has gone downhill. I needed to contact them to cancel an item I had ordered and spent 4 lots of at least 20 minutes being on hold. Their website also went down which also meant I couldn’t contact them that way. One morning I wasted 25 minutes being on hold “your call is very important to us – If you would prefer why don’t you contact us via our easy to use website……”  I finaly hung up on them and rushed to the car so as not to be late for work only to get stuck behind a van driving at 40 in a 60 limit. The company that the van belonged to? Who else but BT! I finally managed to contact them but now they are holding up my broadband transfer. I am not a happy man…………………………